Privacy Policy

VUtopia Technologies Pvt Ltd ("VUtopia", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit vutopia.uk, contact us, make an enquiry or otherwise interact with us through our website.

1. Who we are

VUtopia Technologies Pvt Ltd is a private limited company registered in Scotland.

Company name

VUtopia Technologies Pvt Ltd

Company number

SC722202

Registered office

5 South Charlotte Street, Edinburgh, Scotland, EH2 4AN

Website

vutopia.uk

Privacy contact

privacy@vutopia.uk

For the purposes of the UK General Data Protection Regulation, the Data Protection Act 2018 and other applicable UK data protection law, VUtopia Technologies Pvt Ltd is the data controller for personal information collected through this website.

2. Information we collect

Depending on how you interact with us, we may collect:

• Your name and contact details.
• Your organisation or company name and, where relevant, your job role.
• Information included in enquiries, messages or other communications you send to us.
• Correspondence between you and VUtopia.
• Information relevant to a proposed or existing project, service, partnership or commercial relationship.

We or our website service providers may also collect limited technical information, including your IP address, browser and device information, pages visited, referral source, approximate location derived from technical information and website usage information.

Where cookies or similar technologies are used, further information will be provided in our Cookie Policy.

Our general website contact forms are not intended for the collection of health information or other sensitive or special category personal information. Please do not provide sensitive personal information unless it is necessary and appropriate to do so.

3. How we use your information

We may use personal information to:

• Respond to enquiries and communications.
• Discuss potential projects, demonstrations, partnerships or commercial relationships.
• Provide requested information about our products and services.
• Prepare proposals and take steps towards entering into a contract.
• Perform and manage contracts and existing business relationships.
• Operate, maintain and improve our website.
• Protect our website, systems and business against misuse, fraud and security threats.
• Meet legal, regulatory, accounting and other applicable obligations.
• Send relevant information about VUtopia where permitted by law.

We do not sell your personal information.

4. Our lawful bases for processing

We process personal information only where we have a lawful basis to do so. Depending on the circumstances, we may rely on:

• Contract or steps before entering into a contract: where you ask us to provide information, prepare a proposal or enter into a commercial relationship with you.
• Legitimate interests: where reasonably necessary to operate and develop our business, respond to enquiries, maintain business relationships, improve our website, understand how our services are used and protect our systems, provided those interests are not overridden by your rights and interests.
• Legal obligation: where processing is necessary to comply with a legal, regulatory, tax or accounting requirement.
• Consent: where we have asked for and received your consent. You may withdraw your consent at any time.

You are not normally under a statutory obligation to provide personal information through this website. However, if information is needed to respond to your request, prepare a proposal or perform a contract, we may be unable to proceed without it.

5. Sharing your information

We may share personal information where reasonably necessary with trusted service providers that support our business, including website hosting providers, cloud and IT providers, email and communications providers, professional advisers, accountants and other suppliers acting on our behalf.

We may also disclose information where required by law, regulation, court order or a competent authority, or where necessary to establish, exercise or defend legal rights.

We require service providers handling personal information on our behalf to protect it appropriately and use it only for authorised purposes.

6. International transfers

Some technology or service providers we use may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer complies with applicable UK data protection law. This may include relying on UK adequacy regulations or using approved contractual safeguards and any required transfer risk assessment.

You may contact us for further information about safeguards relevant to the transfer of your personal information.

7. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, regulatory, accounting and business requirements.

General enquiries that do not result in an ongoing relationship will normally be retained for no longer than 24 months after the last meaningful communication, unless there is a legitimate reason to retain them for longer.

Information relating to clients, projects, contracts, financial transactions or commercial relationships may be retained for longer where necessary to meet contractual, tax, accounting, regulatory or legal requirements.

Where processing is based on consent, we may retain relevant information until you withdraw your consent or until the information is no longer required for that purpose. We may keep limited suppression records where necessary to ensure that we respect a request not to receive marketing.

8. Security

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, accidental loss or misuse.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

9. Your data protection rights

Depending on the circumstances and the lawful basis used, you may have the right to:

• Request access to your personal information.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your information.
• Request restriction of processing.
• Object to certain processing.
• Receive certain personal information in a portable format.
• Withdraw consent where processing is based on consent.

Not every right applies in every situation. To exercise a data protection right, contact us at privacy@vutopia.uk.

10. Marketing communications

Where we send marketing communications, we will do so only where permitted by applicable law.

You can ask us to stop sending marketing communications at any time by using the unsubscribe option provided in the communication, where available, or by contacting us.

Stopping marketing communications will not affect communications necessary for an existing project, contract or business relationship.

11. Automated decision-making

We do not use personal information collected through this website to make solely automated decisions that produce legal or similarly significant effects on individuals.

12. Third-party websites

Our website may contain links to websites operated by third parties. VUtopia is not responsible for the privacy practices of external websites. We recommend reviewing the privacy information provided by those organisations before providing them with personal information.

13. Complaints

If you have concerns about how we use your personal information, please contact us so that we can investigate and respond.

You also have the right to make a complaint at any time to the Information Commissioner's Office, the UK's data protection regulator. You do not need to contact us before making a complaint.

14. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business activities, technology or legal requirements.

The latest version will be published on this page and the "Last updated" date will be amended accordingly.